Nowadays, businesses face the challenge of delivering excellent customer service. Microsoft’s survey shows that 96% of consumers across the globe indicate customer service as a significant factor in their loyalty when it comes to choosing a brand. Read on to find out how to meet clients’ expectations with the help of AI-powered chatbots and how […]
Rising competition and customer expectations increase the need for improving customer experience (CX). To acquire new clients, maintain the relationship with them and, as a result, increase revenue, companies have to upgrade the whole customer journey. Do not wait any longer – keep on reading to find out what the buzz is about.
Marketing is an extremely dynamic field. It evolves and changes every day, as well as customers. Strategies that work a few months ago can be expired today and not efficient enough. We have decided to ask several professionals who eat marketing for breakfast, content for lunch, and lead generation for dinner. That is why we […]
The conversation is the most natural form of communication for humans. While new technologies are developing, we can not forget about the need for people to interact with other people. Fortunately, digital transformation enables easier communication with customers, and brands started to see their potential in conversational commerce. How to take advantage of conversational commerce? […]
Nowadays productivity has become a buzzword, but honestly, if you want to keep up with the competition, you need to improve it as well. You have limited time at work so you need to make the most of it in order to achieve success and work efficiently. Check out our ideas for time and project […]
For every business, one of the most crucial challenges is to acquire new clients. There are many methods of reaching out to potential customers. In the following text, we will focus on three techniques that can be very effective, regardless of the industry and experience. Cold emailing and calling do not have the best reputation […]
Content marketing is nowadays a buzzword but it can also help your company to get traffic to your website, build your image as an expert in the field, gain customers’ trust and much more. You need a proper content marketing strategy to realize your company’s business goals. Once you have an idea on what you […]
Welcome to 2019… when being on Facebook is not enough. If you want to grow strong on social media, you need to go further. Let’s think about Instagram.
The social media giant offers many forms of communication with customers and potential clients for brands. Among pages, paid campaigns, cooperating with influencers and messenger marketing it also gives an excellent opportunity to build a community via groups. Keep reading to find out more about this great marketing method!